2/20/2023 0 Comments Cover desk linguee![]() ![]() With 18 years of insurance and training experience, Mark Glaug is Cover Desk’s client relationship manager. A key member of the executive monitoring and decision-making structures, Mayer helps to streamline and guide all operational aspects critical to Cover Desk functions. Six Sigma Green Belt certified with 20 years of corporate learning and development and international vendor account management experience, she has worked for leading Fortune 50 Companies including Dell, FedEx and Sears Holdings Corporation. Sylvia Mayer is Cover Desk’s director of operations, serving as a leader in organizational development, management, planning and training. Her passions lie in creating long-term, successful relationships with clients and relishing in the fast-paced, ever-changing nature of the business. Tenaillon has been instrumental in the creation and coordination of Cover Desk training processes and currently acts as the initial point person between insurance agencies and Cover Desk virtual assistants, ensuring seamless on-boarding. As director of business development, she brings extensive insurance, management and training experience to Cover Desk. Working with Andy Priesman since 2012, Kelsey Tenaillon has been an integral part of Cover Desk operations and business development since its inception in 2018. Kelsey Tenaillon, Director of Business Development With Cover Desk, Priesman brings his wealth of experience and innovation to agencies like his that need help competing against big insurance brands. Priesman has blazed a trail of innovation in an industry not known for being on the cutting edge of technology or new processes. He knows what it takes to make an independent insurance agency run well because he’s done it in his own business. We keep you competitive, helping you become a growing, thriving insurance agency with promising future success.Cover Desk Founder and CEO Andy Priesman is an insurance industry veteran with significant and extensive operational experience. You have access to smart, innovative technology and highly skilled virtual professionals to help you achieve the success you deserve. With Cover Desk, you can innovate without breaking the budget. You deserve access to the same tools that big brands use.ĭesigned with your agency in mind, Cover Desk makes your job easier and your company more profitable. But the world moves faster than it once did, and it’s harder for small businesses to keep up. As a hometown independent insurance agency, you have a place in your community and the insurance industry. You went into the insurance business wanting to find success and help people in your communities. You need your sales team to focus on building the insurance business by working with prospects, following up on leads and helping clients, instead of worrying about administrative tasks that can be a waste of their talent and your payroll.It's hard to create a great client experience and cover expenses at the same time.You want to implement the "less is more" model-fewer people in the office, better quality of life for employees.You're struggling with absences and turnover.Your administrative to-do list keeps getting longer because everyone is busy working on the operational and profitable aspects of the insurance business.Finding the right talent in your community feels impossible. ![]() If you’ve been working in insurance for any amount of time, you know the struggles. How does our process help your insurance agency? Next, you choose your Cover Desk team members.Together with the Cover Desk team, you then conduct virtual interviews with your selected candidates.Cover Desk matches you with potential virtual assistant professionals.With Cover Desk, the process is simple and straightforward. You need administrative help and want your budget to stretch as far as possible. ![]()
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